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monthly service plans

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  •         Server and PCs maintenance
  •         Live system monitoring
  •         Backup monitoring
  •         Software updates
  •         Desktop support available by phone, email, remote and onsite
  •         Website update, backup and monitoring
  •         Monthly proactive maintenance

 

Include unlimited IT support for fixed monthly billing to cover all your IT issues as well as proactive monitoring & maintenance

 

 

Monthly support plans:

Support Plan

Fixed Monthly Fee Per Device

Business Hours Onsite Attendance

After Hours Rate (Phone or Remote Assistance)

After Hours Rate (Onsite Assistance)

VIP IT Support

$99 per PC

$244 per server

Unlimited IT Support

Unlimited

Unlimited

OR

Regular IT Support

$59 per PC

$99 per server

$80 Per Attendance

$40 Flat Fee If After Hours Remote Support is Provided

$200 Flat Fee If After Hours Onsite Support is Provided

SLA’s

  •         *2 hour response for Level 3 problem
  •         *4 hour onsite response for Level 3 problem
  •         *4 hour response for Level 1 or 2 problem
  •         *12 hours onsite response for Level 1 or 2 problem

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monthly service plans

monthly service plans